I have acquired over three years of experience in the customer-service industry. This experience has provided me with many valuable skills, which I would like to apply for any future positions that I may hold. I am currently pursuing a Bachelor of Commerce, majoring in Digital Business Management. In the near future, I would like to use my experience in the customer-service industry along with my knowledge of managing Digital Business to help a business grow to achieve its full potential. Therefore, I am seeking an opportunity, which will enable me to use the skills that I have gained as well as allow me to learn new skills as I take on more responsibilities.
- Knowledge and demonstrated ability in applying marketing principles and social media practices to increase user activity.
- Experience in planning, coordinating, and using digital media platforms for marketing and community outreach activities.
- Knowledge of content creation, audience retention, and increasing online user interaction in social communities.
- Proficient in using software and programs such as; Microsoft Office Suite, Windows OS, Mac OS, iMovie, and Google AdWords.
- Skillful in creating content and designing a website using WordPress and Square Space.
- Experienced with photography and photo editing tools to prepare social media content.
- Excellent research, presentation, organization, and time management skills.
- Ability to take the initiative, customer-service, multi-tasking, giving attention to detail.
- Windows & Microsoft Office Suite (Full Professional Proficiency)
- Google Adwords and Analytics (Limited Working Proficiency)
- WordPress (Full Professional Proficiency)
- MacOS (Limited Working Proficiency)
- Operating Social Media Platforms; Facebook, Twitter, Instagram (Expert)
- Content Development (Professional Working Proficiency)
- Video Editing (Limited Working Proficiency)